Most answers are below. If yours isn't, write to us and a real person will answer, usually the same day.
Print at 100% scale (sometimes called "actual size"), not "fit to page". If they're still a little off, open "Alignment nudge" in the app and move them right or down by a few hundredths of an inch. We remember it for next time.
For a regular printer, Avery 5160 (30 per sheet) is the most popular for price tags; 5167 is smaller for jewelry and small items; 5163 makes large shelf tags. For a thermal printer, choose the size that matches your roll.
When an item has no UPC or EAN in Clover, we print a Code 128 barcode from its SKU (or item code). Clover and Square scanners read it. To add real UPCs, enter them in the item's "Product code" in Clover, or the variation's "UPC" in Square.
Yes. Under "Start at label", tap the first empty spot on your sheet.
It's at or below the par level you set. If you haven't set a par, it's flagged when it has less than two weeks of stock left at its current sales pace.
From your paid orders in the last 90 days. Refunded, returned and exchanged items aren't counted. "Days left" is stock on hand divided by average daily sales over the last 30 days.
Your point of sale isn't tracking stock for that item. Turn on stock tracking for it (Clover: the Inventory app; Square: the item's stock settings) and enter a quantity, and it will appear here.
On Square, every variation has its own SKU, barcode, price and stock, so Tillbright treats each one as its own item, named like "Wool Socks · Small".
Stock shows the total on hand across your active locations, and sales are counted from all of them.
On Clover: open the App Market from your Clover dashboard, find the Tillbright app, and uninstall it; billing stops with Clover. On Square: open the app, choose "Billing", and cancel; you keep access until the end of the month you paid for.
We'll try again over the next few days and keep your app open for a week. Choose "Billing" in the app to update your card.
Our apps only read your point-of-sale data, over encrypted connections, and we never sell it. See our privacy policy.
Or email hello@tillbright.com.
Tillbright